Join us for a week-long celebration of food, music, and fun at our much-anticipated PLAYFEST™ event! Indulge your taste buds in an array of delectable delights, from tantalizing street food to gourmet delights.
Multiply your savings when you dine and spend at our F&B participating retailers!
Explore a mouthwatering assortment of artisanal food items and decadent desserts.
TERMS & CONDITIONS
A. GENERAL TERMS
1. Consumer advisory — Frasers Property Retail Management Pte Ltd, the holder of FRx Gift Card stored value facility, does not require the approval of the Monetary Authority of Singapore. Consumers (users) are advised to read the terms and conditions carefully.
2. Purchasers are required to download the complimentary Frasers Experience (FRx) app and sign up as an FRx member to qualify for this promotion.
B. HOW TO APPLY FOR FRASERS EXPERIENCE MEMBERSHIP
1. Frasers Experience (FRx) is Frasers Property Singapore’s multi-feature app which allow FRx members to shop, dine and play seamlessly. FRx provides an enhanced customer experience, bringing greater ease and utility to shoppers across 12 Frasers Property Singapore (FPS) developments.
Causeway Point, Century Square, Eastpoint Mall, Hougang Mall, Northpoint City, Robertson Walk, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Valley Point, Waterway Point and White Sands.
2. Membership is FREE. Local residents aged 18 and above may register as a Member via the FRx app or through Customer Service at any of the Frasers Property Singapore malls. During the registration process, the applicant must provide his/her current, complete and accurate personal particulars as requested, including without limitation, his/her full name, date of birth, local address, a verified Singapore mobile number and such other information as may be required from time to time.
3. For verification purposes, the applicant will be required to perform a one-time verification of their local mobile number in order to access the Programme on the FRx app or through Customer Service at any of the Frasers Property Singapore malls.
4. To apply, download the FRx app which is available on the App Store and Google Play and start enjoying FRx member’s benefits. Details can be found here.
5. For instant rewards / additional perks, please see table below under “B. Redemption”.
C. REDEMPTION
1. Frasers Experience (FRx) members enjoy:
Sign up for a spot to ‘Giant Jenga Showdown'
From 7 to 22 September 2024
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From 2 September 2024, FRx Members can book a slot for the 'PLAYFEST 2024: Giant Jenga Showdown' by clicking the link on our social media.
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Limited to the first 32 FRx members per session.
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Each participant is required to form a team of FOUR (4) members (including self) prior to registration. Only ONE (1) representative from the team is required to register via the event portal.
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FRx member who made the booking online, and his/her dependents will be indemnified by the online indemnity form. All other participating members must be FRx members and will be required to sign off a physical indemnity form on the event day.
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FRx members must complete the booking process within 15 minutes, else the pre-allocated slots will be released.
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Children under the age of 6 must be accompanied by an adult.
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Children aged 7 and above is allowed to form their own group of 4 members, however an adult is required to sign up on behalf of purpose of indemnity.
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Registration fee is not required to participate in the event. Booking of an event session is compulsory prior to attending the event, on a first-come, first-served basis.
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Participants will be required to arrive 15 minutes before the event for registration and event briefing.
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In the event that Participants are late for the registered slot, respective slots will be released.
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Participants will be required to comply to the Event's House Rule.
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Prizes are not exchangeable for cash.
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Participation prizes will be awarded at the end of the challenge.
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Upon successful booking, FRx members will receive a confirmation email via their FRx registered email address.
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A confirmation booking email is required for event entry. FRx members are to check their junk email folder if a confirmation email was not received. For further assistance, please email to FRHelp@frasersproperty.com.
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All bookings made are final and non-amendable or transferable.
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For booking cancellation, participants may cancel their event booking via the confirmation email that was sent to their FRx registered email address.
Receive $10 worth of PLAYFEST™Tokens when you spend $100 in three same-day, same-mall transaction at participating outlets.
From 9 to 15 September 2024
Scan your FRx QR code in the app when paying in-store. The qualifying spend must be scanned to the same FRx account.
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Minimum spend of $10 in a single transaction at any participating FRx stores.
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Minimum spend of $100 in a maximum of 3 same-day, same-mall transactions for $10 worth of PLAYFEST™ Tokens.
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Any unutilized tokens will not be exchangeable for cash and unredeemed balance will be forfeited upon the expiry of the event.
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Present your FRx QR Code in person to verify transaction details scanned to the same account on the day of purchase at the respective malls’ Customer Service to redeem your tokens.
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Qualifying spend must be scanned to the same FRx account. Limited to one redemption per FRx member per day on a first-come, first-served basis and while stocks last.
Receive a $10 FRx Gift Card with $100 spent using a Citi Card
®.
From 2 September to 15 October 2024
Scan your FRx QR code in the app when paying in-store. The qualifying spend must be scanned to the same FRx account.
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Minimum spend of $10 in a single transaction at any participating FRx stores.
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Minimum spend of $100 in a maximum of 3 same-day, same-mall transactions for a $10 FRx Gift Card when you pay with your Citi Card®.
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Present up to 3 Citi Card® charge slip(s) and your FRx QR Code in person to verify transaction details scanned to the same account on the day of purchase at participating Frasers Property Singapore malls' Customer Service to redeem.
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Charge slips must be from the same Citi Card® with the corresponding 16-digit card number.
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Qualifying spend must be scanned to the same FRx account. Limited to one redemption per FRx member per day, in person, on a first-come first-served basis and while stocks last.
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A FRx Gift Card will be credited to member's FRx e-wallet at Customer Service when the qualifying spend is met.
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The stored value in each gift card expires 1 year from the date of issue.
Spend $38 at participating FRx F&B stores between Mondays to Fridays, to receive a $5 FRx Gift Card.
From 2 September to 15 October 2024
Scan your FRx QR code in the app when paying in-store. The qualifying spend must be scanned to the same FRx account.
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Limited to the first 500 FRx members.
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Minimum spend of $10 in a single transaction at any participating FRx F&B stores.
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Minimum spend of $38 in a maximum of 3 same-day, same-mall transactions at participating FRx F&B stores, from Mondays to Fridays only, for a $5 FRx Gift Card.
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Present up to 3 transaction slip(s) from participating FRx F&B stores at Customer Service, Level 3 to redeem.
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Receipts must be from F&B stores from Mondays to Fridays only.
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Qualifying spend must be scanned to the same FRx account. Limited to one redemption per FRx member per day, in person, on a first-come, first-served basis and while stocks last.
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FRx Gift Card will be credited to member's FRx e-wallet at Customer Service when the qualifying spend is met.
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The stored value in each gift card expires 1 year from the date of issue.
2. To qualify for any instant rewards redemption, FRx members must scan their FRx QR Code when making payments at participating stores prior to redemption. The qualifying spend must be scanned to the same FRx account.
3. The following receipts, including but not limited to, are not entitled to instant rewards redemption: non-profit organisations, childcare centres, banks and financial institutions, offices, libraries, AXS/SAM machines, pushcarts/kiosks/roadshows/atrium fairs, voucher/gift card/cashcard/stored value card/prepaid SIM card top-up transactions and purchases, money changers, ATMs, FRx Gift Card purchases, bill/instalment payments/deposits, insurance policy payments, SISTIC ticket purchases, lottery tickets, deposits and payments made via cheque, GIRO or Medisave.
4. For supermarket spending from FairPrice / FairPrice Finest, FRx member must present same-day same-mall receipts along with their QR code at FairPrice / FairPrice Finest Customer Service to earn FRx Points.
5. For supermarket spending from Cold Storage, FRx member must present same-day same-mall receipts along with their QR code at Customer Service of the participating Frasers Property Singapore malls to earn FRx Points.
6. All instant rewards are available on a first-come first-served basis and while stocks last. All instant rewards must be taken as they are and are not exchangeable for cash or in kind.
7. All instant reward benefits may vary across all malls. Please check details at Customer Service of the participating Frasers Property Singapore malls.
8. The Management of the respective malls reserves the right to sight all purchases before granting redemption.
D. OTHERS
1. All other terms and conditions pertaining to the FRx Programme apply. For more information, please visit
www.FrasersExperience.com.
2. In the event of any dispute, decisions made by the Management of the participating Frasers Property Singapore malls will be final and no correspondence will be entertained.
3. Information is correct at the time of publishing. The Management of the participating Frasers Property Singapore malls reserves the right to change the Terms and Conditions as it deems fit without prior notice.