Celebrate Environment Month at Hougang Mall!
Promotions
Celebrate Environment Month at Hougang Mall!
17 March to 16 April 2023

Be rewarded with generous gifts and inspiring eco-themed workshops that challenge your thinking and help you live more sustainably, at Hougang Mall.

Scan your FRx QR code when you spend at participating FRx stores to enjoy these attractive rewards.

Rewarding Shopping
17 March to 16 April 2023

Updated as of 1 Apr, 7:54pm: $5 FRx Gift Cards are fully redeemed.

Spend $120 at all participating FRx stores in maximum 3 same-day, same-mall transactions to receive a $5 FRx Gift Card.

$5 FRx Gift Card will be auto-credited to FRx members' e-wallet when the qualifying spend is met. Valid on a first-come, first-served basis and while stocks last.

Citi Cardmembers’ Exclusive
17 March to 16 April 2023

Updated as of 2 Apr, 12.00pm: $10 FRx Gift Cards are fully redeemed.

 
Charge $100 in maximum 3 same-day, same-mall transactions to your Citi Card to receive a $10 FRx Gift Card at Customer Service.
 
Valid on a first-come, first-served basis and while stocks last.
 
Recycling Workshops
15 and 16 April 2023
 


Join the movement as we work towards a greener community! Simply spend $20 in a single transaction to sign up for a spot in our Clay Plant Pot and Paint Your Own Recycled Tote Bag workshops.

TERMS AND CONDITIONS

A. GENERAL TERMS

1. Consumer advisory - Frasers Property Retail Management Pte Ltd, the holder of FRx Gift Card stored value facility, does not require the approval of the Monetary Authority of Singapore. Consumers (users) are advised to read the terms and conditions carefully.

2. Purchasers are required to download the complimentary Frasers Experience (FRx) app and sign up as an FRx member to qualify for the promotions.

3. For any further assistance, please email FRHelp@frasersproperty.com.

B. HOW TO APPLY FOR FRASERS EXPERIENCE MEMBERSHIP

1. Frasers Experience (FRx) is Frasers Property Retail’s multi-feature app, which allows FRx members to shop, dine and play seamlessly. FRx provides an enhanced customer experience, bringing greater ease and utility to shoppers across the following 13 Frasers Property Singapore developments: 

Causeway Point, Century Square, Changi City Point, Eastpoint Mall, Hougang Mall, Northpoint City, Robertson Walk, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Valley Point, Waterway Point and White Sands.

2. Membership is FREE. Local residents aged 18 and above may register as an FRx member via the FRx app or through Customer Service at any of the Frasers Property Singapore developments. During the registration process, the applicant must provide his/her current, complete, and accurate personal particulars as requested, including without limitation, his/her full name, date of birth, local address, a verified Singapore mobile number and such other information as may be required from time to time. 

3. For verification purposes, the applicant will be required to perform a one-time verification of their local mobile number in order to access the programme on the FRx app or through Customer Service at any Frasers Property Singapore developments. 

4. To apply, download the FRx app, which is available on the App Store and Google Play, and start enjoying FRx member’s benefits. Details can be found here.

5. For instant rewards, please see “C. Redemption”.

C. REDEMPTION

1. Frasers Experience (FRx) members enjoy these instant rewards:

Rewarding Shopping
17 March to 16 April 2023

Spend $120 at participating FRx stores to receive a $5 FRx Gift Card.

Scan your FRx QR code in the app when paying in-store. The qualifying spending must be scanned to the same FRx account.

  • Minimum spend of $10 in a single transaction.
  • Maximum 3 same-day, same-mall transactions.
  • $5 FRx Gift Card will be auto-credited to FRx members’ e-wallet when the qualifying spend is met.
  • The stored value in each gift card expires 1 year from the date of issue.
  • Limited to a single redemption per FRx member per day on a first-come, first-served basis and while stocks last.


Citi Cardmembers’ Exclusive
17 March to 16 April 2023

Charge $100 to your Citi Card to receive a $10 FRx Gift Card.

Scan your FRx QR Code in the app when paying in-store. The qualifying spend must be scanned to the same FRx account.

  • Present your FRx QR Code on day of purchase at Customer Service, Level 3 to redeem.
  • Minimum spend of $10 in a single transaction.
  • Maximum 3 Citi charge slip(s) and 3 same-day, same-mall transactions.
  • $10 FRx Gift Card will be credited to FRx members' e-wallet when the qualifying spend is met.
  • Limited to a single redemption per FRx member per day on a first-come, first-served basis and while stocks last.


Recycling Workshops

15 and 16 April 2023

Simply spend $20 in a single transaction to sign up for a spot in our workshop, limited to the first 20 participants per session. For FRx members only.

  • Present your FRx QR Code on day of purchase at workshop venue to redeem a free session.
  • Minimum spend of $20 in a single transaction.
  • Limited to a single redemption per FRx member per day on a first-come, first-served basis and while redemptions last.

 

2. To qualify for any instant rewards redemption, FRx members must scan their FRx QR Code in the FRx app when making payments at participating stores prior to redemption. The qualifying spend must be scanned to the same FRx account.

3. The following receipts, including but not limited to, are not entitled to instant rewards redemption: non-profit organisations, childcare centres, banks and financial institutions, offices, libraries, AXS/SAM machines, pushcarts/kiosks/roadshows/atrium fairs, voucher/gift card/cashcard/stored value card/prepaid SIM card top-up transactions and purchases, money changers, ATMs, FRx Gift Card purchases, bill/instalment payments/deposits, insurance policy payments, SISTIC ticket purchases, lottery tickets, deposits and payments made via cheque, GIRO or Medisave.

4. For supermarket spending from FairPrice, FRx members must present same-day, same-mall transactions along with their FRx QR code at Customer Service, Level 3 to earn FRx Points.

5. All instant rewards are available on a first-come-first-served basis and while stocks last. All instant rewards must be taken as they are and are not exchangeable for cash or in kind.

6. All instant reward benefits may vary across the malls of Frasers Property. Please check details at Customer Service, Level 3.

7. The Management of Hougang Mall reserves the right to sight all purchases before granting redemption.

D. OTHERS

1. All other terms and conditions pertaining to the Frasers Experience (FRx) Programme apply. For more information, please visit here

2. In the event of any dispute, decisions made by The Management of Hougang Mall will be final and no correspondence will be entertained.

3. Information is correct at the time of printing. The Management of Hougang Mall reserves the right to change the Terms and Conditions as it deems fit without prior notice.

4. Citibank and The Management of Hougang Mall’s decision on all matters relating to the promotion will be determined at its reasonable discretion and is final, and binding on all participants.

5. Citibank and The Management of Hougang Mall reserve the right, at their reasonable direction, to vary, add to or delete the promotion terms and/or terminate the promotion at any time.

Back