Celebrate the Season of Gifting and Being Rewarded at Hougang Mall!
Promotions
From 19 November to 25 December 2021

'Tis the season of love and gifting! 

To celebrate the Christmas spirit, be rewarded when you scan your FRx member QR code and spend at participating retailers at Hougang Mall.

Jolly Good Rewards
From 19 November to 25 December 2021


Scan your FRx member QR code when you spend $100 ($150 for supermarket transaction) to receive a $5 Frasers Property Digital Gift Card.

Maximum of 3 same-day, same-mall transactions (minimum $10 per transaction) via the FRx app on the day of purchase to qualify.

Frasers Property Digital Gift Card will be auto-credited to your FRx e-wallet when you meet the qualifying spend.

TERMS AND CONDITIONS

A. HOW TO APPLY FOR FRASERS EXPERIENCE MEMBERSHIP 
 
1. Frasers Experience (FRx) is Frasers Property Retail’s multi-feature app which allow shoppers to shop, dine and play seamlessly. FRx provides an enhanced customer experience, bringing greater ease and utility to shoppers across 13 Frasers Property Retail developments.
 
Bedok Point, Causeway Point, Changi City Point, Century Square, Eastpoint Mall, Hougang Mall, Northpoint City, Robertson Walk, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Waterway Point, and White Sands.
 
2. Membership is FREE. Local residents aged 18 and above may register as a Member via the FRx app or through Customer Service at any malls of Frasers Property. During the registration process, the applicant must provide his/her current, complete and accurate personal particulars as requested, including without limitation, his/her full name, date of birth, local address, a verified Singapore mobile number and such other information as may be required from time to time.
 
3. From 22 July 2019, the applicant will be required to perform a one-time verification of their local mobile number in order to access the Programme on the FRx app or through Customer Service at any mall of Frasers Property.
 
4. To apply, download the FRx app which is available on the App Store and Google Play and start enjoying Frasers Experience member’s benefits. Details can be found here.
 
5. For instant rewards, please see below under “B. Redemption”.
 
B. REDEMPTION
 
1. Frasers Experience (FRx) members enjoy these instant rewards:
 
Scan your member QR code in the FRx app when paying in-store. The qualifying spending must be scanned to the same FRx account.
 
Jolly Good Rewards
19 November to 25 December 2021

Receive $5 Frasers Property Digital Gift Card with a minimum spend of $100 ($150 for supermarket transaction) at participating stores.

  • Scan a maximum of up to 3 same-day, same-mall transactions (minimum of $10 per transaction) via the FRx app on the day of purchase to qualify.
  • Frasers Property Digital Gift Card will be auto-credited to your FRx e-wallet when you meet the qualifying spend.
  • Limited to 1 redemption per FRx member per day, on a first-come, first-served basis and while stocks last.
  • Qualifying spend must be scanned to the same FRx account. 
  • Other terms and conditions apply. Please check details at Level 3 Customer Service to redeem.
 
2. To qualify for any instant rewards redemption at Customer Service, members must scan their QR code when making payments at participating stores prior to redemption on the day of purchase. The qualifying spend must be scanned to the same FRx account. Should the redemption require proof of payment, the actual receipts and/or payment card must be presented for verification.​
 
3. For supermarket spending from Hougang Mall FairPrice, members must present same-day, same-mall receipts along with their QR code at mall Customer Service to earn Frasers Points.​
 
4. All instant rewards are available on a first-come-first-served basis and while stocks last. All instant rewards must be taken as they are and are not exchangeable for cash or in kind. ​
 
5. The following transactions, including but not limited to, are not entitled to Instant Rewards redemption: non-profit organisations, child care centres, banks and financial institutions, offices, libraries, AXS/SAM machines, pushcarts/kiosks/roadshows/atrium fairs, voucher/gift card/cashcard/stored value card/prepaid SIM card top-up transactions and purchases, money changers, ATMs, Frasers Property Digital Gift Card purchases, bill/instalment payments/ deposits, insurance policy payment, SISTIC ticket purchases, lottery tickets, deposits and payment made via cheque, GIRO or Medisave.​
 
6. All instant reward benefits may vary across the Malls of Frasers Property. Please check details of Hougang Mall reward benefits at Customer Service Level 3.​
 
7. The Management of Hougang Mall reserves the right to sight all purchases before granting redemption.
 
C. OTHERS
 
1. All other terms and conditions pertaining to the FRx Programme applies. For more information, please visit here.
 
2. In the event of any dispute, decisions made by the Management of Hougang Mall will be final and no correspondence will be entertained.
 
3. Information is correct at the time of publishing. The Management of Hougang Mall reserves the right to change the Terms and Conditions as it deems fit without prior notice.
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