Show your Mum some LOVE this Mother's Day
Promotions
Valid from 1 to 16 May 2021

Scan your Frasers Experience (FRx) member QR code when you spend at any participating stores to redeem these attractive rewards from March to April!

For Mums with Green Thumbs
From 01 to 09 May 2021
 
Update: DIY Terrarium kits are fully redeemed.  
 
Spend $60* at all participating stores (excluding supermarket transactions) to receive a DIY Terrarium kit
 
Terrarium kit comes with 1 x Live Terrarium Plant, 1 x Glass Mason Jar, Decorative coloured sand, 1 x Simple tag with string and Activity kit instructions
 
Please note: All plants come in varying colours, shapes and sizes and strictly no choosing of plants. No return/exchange/refund allowed regardless of conditions.
 
Citi Credit Cardmembers Exclusive
From 01 to 16 May 2021
 
 
Charge $60# at all participating stores (excluding supermarket) to your Citi Credit Card to receive an additional $5 Frasers Property Digital Gift Card
 
Flowers for Mum
On 08 & 09 May 2021 (From 12pm onwards)
 
 
Receive a pretty fresh carnation at our Customer Service Counter, Level 3 when you shop and dine in our mall! While stocks last.
 
See What's Special on Social 
From 01 to 16 May 2021
 
 
Visit our social media pages (@fpr.HougangMall and @hougangmall) for exclusive Mother's Day promotions and giveaways!
 
FRx Sign Up Bonus 
From 01 May 2021
 
 
Download the FRx App and sign up as a member today! Receive a $5 Frasers Property Digital Gift Card on your first transaction of $30^!
 
^Applies to the first $30 spend in a single transaction at Hougang Mall, while stocks last. Applicable to new members only. 
 
*Terms and conditions apply.
 
 
TERMS AND CONDITIONS
 
A. HOW TO APPLY FOR FRASERS EXPERIENCE MEMBERSHIP 
 
1. Frasers Experience (FRx) is Frasers Property Retail’s multi-feature app which allow shoppers to shop, dine and play seamlessly. FRx provides an enhanced customer experience, bringing greater ease and utility to shoppers across 14 Frasers Property Retail developments.
 
Bedok Point, Causeway Point, Changi City Point, Century Square, Eastpoint Mall, Hougang Mall, Northpoint City, Robertson Walk, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Waterway Point, White Sands and YewTee Point.
 
2. Membership is FREE. Local residents aged 18 and above may register as a Member via the FRx App or through Customer Service at any malls of Frasers Property. During the registration process, the applicant must provide his/her current, complete and accurate personal particulars as requested, including without limitation, his/her full name, date of birth, local address, a verified Singapore mobile number and such other information as may be required from time to time.
 
3. From 22 July 2019, the applicant will be required to perform a one-time verification of their local mobile number in order to access the Programme on the FRx App or through Customer Service at any mall of Frasers Property.
 
4. To apply, download the FRx App which is available on the App Store and Google Play and start enjoying Frasers Experience member’s benefits. Details can be found here.
 
5. For instant rewards, please see below under “B. Redemption”.
 
B. REDEMPTION
 
1. Frasers Experience (FRx) members enjoy these instant rewards:
 
Scan your member QR code in the App when paying in-store. The qualifying spending must be scanned to the same FRx account.
 
For Mums with Green Thumbs
From 01 to 09 May 2021
 
Update: DIY Terrarium kits are fully redeemed.  
 
*Spend $60 at all participating stores (excluding supermarket transactions) to receive a DIY Terrarium kit.
 
Scan your member QR code in the App when paying in-store. The qualifying spending must be scanned to the same FRx account.
 
  • Maximum 2 same-day transactions (minimum $10 per transaction) via the FRxApp.
  • Receipts scanned at Customer Service Counter will not be accepted.
  • Limited to one redemption per FRx member per day on a first-come, first-served basis and while stocks last.
  • Redemption of DIY terrarium kit is at Level 3, Customer Service Counter.
 
Citi Credit Cardmembers Exclusive 
From 01 to 09 May 2021
 

#Receive a $5 Frasers Property Digital Gift Card when you charge a minimum of $60 at participating stores mall-wide (excluding supermarket transactions) to Citi Credit Cards.

  • Present up to 2 Citi Credit Card charge slips(s) at Customer Service Counter at Level 3 to redeem. Charge slips must be to the same Citi Credit Card. 
  • The $5 Frasers Property Digital Gift Card is only valid upon presentation of the first 8 digits and last 4 digits of Citi cardmember’s card number.
  • Qualifying spend must be scanned to the same FRx account. 
  • Limited to one redemption per FRx member/Citi Credit Cardmember per day, on a first-come-first served basis and while stocks lasts.
  • Maximum 2 same-day transactions (minimum $10 per transaction) on the day of purchase.
  • Not applicable for Citi NETS transaction or transactions made with other Banksʼ card. 
 
Flowers for Mum
From 08 & 09 May 2021
 
Receive a pretty fresh carnation at our Customer Service Counter, Level 3 when you shop and dine in our mall! While stocks last.
 
  • Limited to 1 stalk per shopper per day. 
     
FRx Sign Up Bonus
From 01 May 2021
 
^Sign up as a new member and spend a minimum of $30 on your first transaction and receive $5 Frasers Property Digital Gift Card.
 
Scan your member QR code in the App when paying in-store. The qualifying spending must be scanned to the same FRx account.
 
  • Minimum spend of $30 in a single transaction at Hougang Mall.
  • Applicable to new members only.
  • $5 Frasers Property Digital Gift Card will be auto-credited to your FRx e-wallet when the qualifying spend is met.
  • Available on a first-come, first-served basis and while stocks last.
 
2. To qualify for any instant rewards redemption, members must scan their QR code when making payments at participating stores prior to redemption. The qualifying spend must be scanned to the same Frasers Experience account. Should the redemption require proof of payment, the actual receipts and/or payment card must be presented for verification.
 
3. The following transactions, including but not limited to, are not entitled to Instant Rewards redemption: 
non-profit organisations, child care centres, banks and financial institutions, offices, libraries, AXS/SAM machines, pushcarts/kiosks/roadshows/atrium fairs, voucher/gift card/cashcard/stored value card/prepaid SIM card top-up transactions and purchases, money changers, ATMs, Frasers Digital Gift Card purchases, bill/instalment payments/ deposits, insurance policy payment, SISTIC ticket purchases, lottery tickets, deposits and payment made via cheque, GIRO or Medisave.
 
4. All instant rewards are available on a first-come-first-served basis and while stocks last. All instant rewards must be taken as they are and are not exchangeable for cash or in kind. 
 
5. The following services have resumed at Customer Service, Level 3: Frasers Experience (FRx) parking redemption, and bank and partners’ redemptions.
 
6. All instant reward benefits may vary across all malls. Please check details at Customer Service Counter at Level 3.
 
7. The Management of Hougang Mall reserves the right to sight all purchases before granting redemption.
 
C. OTHERS
 
1. All other terms and conditions pertaining to the FRx Programme applies. For more information, please visit here.
 
2. In the event of any dispute, decisions made by the Management of Hougang Mall will be final and no correspondence will be entertained.
 
3. Information is correct at the time of publishing. The Management of Hougang Mall reserves the right to change the Terms and Conditions as it deems fit without prior notice.
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