Shopping Made More Rewarding
Promotions
12 March to 18 April 2021

Scan your Frasers Experience (FRx) member QR code when you spend at any participating stores to redeem these attractive rewards from March to April!

$5 Rewards
From 12 to 28 March 2021
 
Update: $5 Frasers Property Digital Gift Card are fully redeemed.  
 
Spend $60* at Fashion Wear & Accessories, Leather Goods, Bags & Shoes, Hair & Beauty and Pharmacy & Healthcare stores to receive a $5 Frasers Property Digital Gift Card.
 
$10 Rewards 
From 29 March to 18 April 2021
 
Update: $10 Frasers Property Digital Gift Card are fully redeemed.
 
Spend $100* at all participating stores (excluding supermarket transactions) to receive a $10 Frasers Property Digital Gift Card
 
Citi Credit Cardmembers Exclusive
From 12 to 28 March 2021
 
Charge $60* at Fashion Wear & AccessoriesLeather Goods, Bags & ShoesHair & Beauty and Pharmacy & Healthcare stores to your Citi Credit Card to receive an additional $5 Frasers Property Digital Gift Card
 
From 29 March to 18 April 2021
 
Update: $10 Frasers Property Digital Gift Card are fully redeemed. 
 
Charge $100* at all participating stores (excluding supermarket transactions) to your Citi Credit Card to receive an additional $10 Frasers Property Digital Gift Card
 
FRx Sign Up Bonus 
From 12 March 2021
 
Download the FRx App and sign up as a member today! Receive a $5 Frasers Property Digital Gift Card on your first transaction of $30#!
 
#Applies to the first $30 spend in a single transaction at Hougang Mall, while stocks last. Applicable to new members only. 

Don't Let Good Food Go To Waste 
From 15 March to 30 April 2021
 
Deposit 5 non-perishable food items^ to receive a $2.50 Frasers Property Digital Gift Card at Customer Service Counter at Level 3. 

^Food items with at least a 4-week shelf life such as staples, beverages, condiments, snacks, canned food and dried/ preserved food.
 
Update: Makan Master Cooler Bag are fully redeemed.  
 
Spend $50* in a single transaction at Food & Restaurants to redeem a Makan Master Cooler Bag
 

*Terms and conditions apply.
 
 
TERMS AND CONDITIONS
 
A. HOW TO APPLY FOR FRASERS EXPERIENCE MEMBERSHIP 
 
1. Frasers Experience (FRx) is Frasers Property Retail’s multi-feature app which allow shoppers to shop, dine and play seamlessly. FRx provides an enhanced customer experience, bringing greater ease and utility to shoppers across 14 Frasers Property Retail developments.
 
Bedok Point, Causeway Point, Changi City Point, Century Square, Eastpoint Mall, Hougang Mall, Northpoint City, Robertson Walk, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Waterway Point, White Sands and YewTee Point.
 
2. Membership is FREE. Local residents aged 18 and above may register as a Member via the FRx App or through Customer Service at any malls of Frasers Property. During the registration process, the applicant must provide his/her current, complete and accurate personal particulars as requested, including without limitation, his/her full name, date of birth, local address, a verified Singapore mobile number and such other information as may be required from time to time.
 
3. From 22 July 2019, the applicant will be required to perform a one-time verification of their local mobile number in order to access the Programme on the FRx App or through Customer Service at any mall of Frasers Property.
 
4. To apply, download the FRx App which is available on the App Store and Google Play and start enjoying Frasers Experience member’s benefits. Details can be found here.
 
5. For instant rewards, please see below under “B. Redemption”.
 
B. REDEMPTION
 
1. Frasers Experience (FRx) members enjoy these instant rewards:
 
Scan your member QR code in the App when paying in-store. The qualifying spending must be scanned to the same FRx account.
 
$5 Rewards
From 12 to 28 March 2021
 
Update: $5 Frasers Property Digital Gift Card are fully redeemed.  
 
Spend minimum $60 at Fashion Wear & Accessories, Leather Goods, Bags & Shoes, Hair & Beauty and Pharmacy & Healthcare stores to receive a $5 Frasers Property Digital Gift Card.
 
Scan your member QR code in the App when paying in-store. The qualifying spending must be scanned to the same FRx account.
 
  • Maximum 2 same-day transactions (minimum $10 per transaction) via the FRx App.
  • $5 Frasers Property Digital Gift Card will be auto-credited to your FRx e-wallet when the qualifying spend is met.
  • Limited to one redemption per FRx member per day on a first-come, first-served basis and while stocks last.
 
$10 Rewards 
From 29 March to 18 April 2021
 
Update: $10 Frasers Property Digital Gift Card are fully redeemed.
 
Spend minimum $100 at participating stores mall-wide (excluding supermarket transactions) to receive $10 Frasers Property Digital Gift Card. 
 
Scan your member QR code in the App when paying in-store. The qualifying spending must be scanned to the same FRx account.
 
  • Maximum 3 same-day transactions (minimum $10 per transaction) via the FRxApp.
  • $10 Frasers Property Digital Gift Card will be auto-credited to your FRx e-wallet when the qualifying spend is met.
  • Limited to one redemption per FRx member per day on a first-come, first-served basis and while stocks last.
 
Citi Credit Cardmembers Exclusive 
From 12 to 28 March 2021
 

Receive an additional $5 Frasers Property Digital Gift Card when you charge a minimum of $60 at Fashion Wear & Accessories, Leather Goods, Bags & Shoes, Hair & Beauty and Pharmacy & Healthcare stores to Citi Credit Cards.
 

  • Present up to 2 Citi Credit Card charge slips(s) at Customer Service Counter at Level 3 to redeem. Charge slips must be to the same Citi Credit Card. 
  • The additional $5 Frasers Property Digital Gift Card is only valid upon presentation of the first 8 digits and last 4 digits of Citi cardmember’s card number.
  • Qualifying spend must be scanned to the same FRx account.  
  • Limiteid to one redemption per FRx member/Citi Credit Cardmember per day, on a first-come-first served basis and while stocks lasts.
  • Maximum 2 same-day transactions (minimum $10 per transaction) on the day of purchase.
  • Not applicable for Citi NETS transaction or transactions made with other Banksʼ card. 
 
From 29 March to 18 April 2021
 
Update: $10 Frasers Property Digital Gift Card are fully redeemed. 
 
Receive an additional $10 Frasers Property Digital Gift Card when you charge a minimum of $100 at participating stores mall-wide (excluding supermarket transactions) to Citi Credit Cards.
 
  • Present up to 3 Citi Credit Card charge slips(s) at Customer Service Counter at Level 3 to redeem. Charge slips must be to the same Citi Credit Card. 
  • The additional $10 Frasers Property Digital Gift Card is only valid upon presentation of the first 8 digits and last 4 digits of Citi cardmember’s card number.
  • Qualifying spend must be scanned to the same FRx account. 
  • Limited to one redemption per FRx member/Citi Credit Cardmember per day, on a first-come-first served basis and while stocks lasts.
  • Maximum 3 same-day transactions (minimum $10 per transaction)on the day of purchase.
  • Not applicable for Citi NETS transaction or transactions made with other Banksʼ card. 
 
FRx Sign Up Bonus
From 12 March 2021
 
Sign up as a new member and spend a minimum of $30 on your first transaction and receive $5 Frasers Property Digital Gift Card.
 
Scan your member QR code in the App when paying in-store. The qualifying spending must be scanned to the same FRx account.
 
  • Minimum spend of $30 in a single transaction at Hougang Mall.
  • Applicable to new members only.
  • $5 Frasers Property Digital Gift Card will be auto-credited to your FRx e-wallet when the qualifying spend is met.
  • Available on a first-come, first-served basis and while stocks last.
 
Don't Let Good Food Go To Waste
From 15 March to 30 April 2021
 
Deposit 5 non-perishable food items at Customer Service Counter at Level 3 to receive $2.50 Frasers Property Digital Gift Card.
 
  • Food items with at least a 4-week shelf life such as staples, beverages, condiments, snacks, canned food and dried/preserved food.
  • $2.50 Frasers Property Digital Gift Card will be credited to your FRx e-wallet at Customer Service Counter at Level 3.
  • Available on a first-come, first-served basis and while stocks last.
  • The malls of Frasers Property reserves the right to decline food items that are unsuitable for donation. 
 
Update: Makan Master Cooler Bag are fully redeemed.  
 
Receive a Frasers Makan Master Cooler Bag with a minimum spend of $50 at participating Food & Restaurants.
 
Scan your member QR code in the App when paying in-store. The qualifying spending must be scanned to the same FRx account.
 
  • Minimum spend of $50 in a single transaction at Food & Restaurants via the FRx app on the day of purchase at Customer Service.
  • Limited to 1 cooler bag per FRx member per day on a first-come, first-served basis and while stocks last.
 
2. To qualify for any instant rewards redemption, members must scan their QR code when making payments at participating stores prior to redemption. The qualifying spend must be scanned to the same Frasers Experience account. Should the redemption require proof of payment, the actual receipts and/or payment card must be presented for verification.
 
3. The following transactions, including but not limited to, are not entitled to Instant Rewards redemption: 
non-profit organisations, child care centres, banks and financial institutions, offices, libraries, AXS/SAM machines, pushcarts/kiosks/roadshows/atrium fairs, voucher/gift card/cashcard/stored value card/prepaid SIM card top-up transactions and purchases, money changers, ATMs, Frasers Digital Gift Card purchases, bill/instalment payments/ deposits, insurance policy payment, SISTIC ticket purchases, lottery tickets, deposits and payment made via cheque, GIRO or Medisave.
 
4. All instant rewards are available on a first-come-first-served basis and while stocks last. All instant rewards must be taken as they are and are not exchangeable for cash or in kind. 
 
5. The following services have resumed at Customer Service, Level 3: Frasers Experience (FRx) parking redemption, and bank and partners’ redemptions.
 
6. All instant reward benefits may vary across all malls. Please check details at Customer Service Counter at Level 3.
 
7. The Management of Hougang Mall reserves the right to sight all purchases before granting redemption.
 
C. OTHERS
 
1. All other terms and conditions pertaining to the FRx Programme applies. For more information, please visit here.
 
2. In the event of any dispute, decisions made by the Management of Hougang Mall will be final and no correspondence will be entertained.
 
3. Information is correct at the time of publishing. The Management of Hougang Mall reserves the right to change the Terms and Conditions as it deems fit without prior notice.
 
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